PRIVACY POLICY

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Caddell Reynolds Law Firm, may collect from you, and how it is used. By using our website, www.caddellreynolds.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our website, as well as which of our web pages you have accessed.

Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in such communication.

We may contact you via email in the future to inform you about new services, important updates, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and website, fulfilling requests for information, and providing customer support.

SMS & Text Messaging Disclosure

By providing your phone number to Caddell Reynolds Law Firm, you agree and acknowledge that we may send
text messages regarding case details, requests for documents, status updates, and important reminders.

• Message Frequency: Varies based on your case and needs.
  
• Message & Data Rates: Standard message and data rates may apply.
  Opt-Out Instructions: You may opt-out at any time by replying “STOP” to any
  message received.
• HELP Information: For assistance, reply “HELP” or contact us at
  866-805-3584 or
  info@caddellreynolds.com.
  
• Privacy Protection: Your phone number will not be shared with third parties for marketing
  or promotional purposes.

Verbal Collection of Information

Caddell Reynolds Law Firm collects opt-in information verbally from clients. Clients may opt-in to receive
SMS communications in person or over the phone. When a client is registered, they will be asked to provide
a phone number and consent to receive SMS updates. Staff members are trained to inform clients that:

• Message and data rates may apply.
• Message frequency may vary.
• You can text HELP for support or more information and STOP to unsubscribe at any time.
• Your phone number will not be shared with third parties for marketing purposes.

Cookies and Similar Technologies

Our website uses cookies to provide a customized and personal experience. Cookies are small data files stored
on your computer to help us recognize you, remember your preferences, and enhance your browsing experience.

You can disable cookies via your browser settings, but doing so may affect certain features on the website.
To manage cookies, visit  All About Cookies

Third-Party Services

We may use third-party services to assist in providing our services and understanding website usage.
These services may collect anonymous, aggregated data to analyze website trends without identifying
individual users.

Additionally, we may use third-party advertising tools that employ cookies, web beacons, and similar
technologies to display relevant content. We do not share your personal information with any third-party
advertiser, ad server, or ad network for marketing purposes. You may opt out of certain ad-targeting
practices via www.aboutads.info/choices

How is Personal Information Protected?

We take appropriate security measures to protect your personal information from unauthorized access,
accidental loss, misuse, or disclosure. However, we cannot guarantee absolute security.

Who Has Access to the Information?

We do not sell, rent, or lease user data. We will only share personal information with:

• Agents, website vendors, or contractors who use it on our behalf.
• An unaffiliated attorney or firm if we believe they can assist with your matter.
• Authorities when required by law, for public safety, or during a business transfer
  (e.g., merger, acquisition, or bankruptcy).

How Can I Correct, Amend, or Delete My Personal Information?

You can opt out of future communications at any time. Contact us via the phone number, contact form, or mailing
address on our website to:

• See what data we have about you.
• Change/correct your data.
• Request deletion of your data.
• Opt-out of communications.

Policy Changes

If our information practices change significantly, we will update this policy and post the changes here.
For any additional questions or concerns, please contact us via the phone number, contact form, or
mailing address listed on our website.

Contact Information

For questions about this Privacy Policy, please contact us at:

Caddell Reynolds Law Firm
Phone: 866-805-3584
Email: info@caddellreynolds.com
Website: www.caddellreynolds.com

Office Locations

• Fort Smith Office: 122 North 11th Street, Fort Smith, AR 72901
• Fayetteville Office: 509 E Millsap Rd., Suite 102, Fayetteville, AR 72703
• Rogers Office: 211 North Second St., Rogers, AR 72756
• Jonesboro Office: 740 Southwest Dr., Jonesboro, AR 72401

IF YOU FEEL THAT WE ARE NOT ABIDING BY THIS PRIVACY POLICY, YOU SHOULD CONTACT US IMMEDIATELY VIA TELEPHONE AT 800-671-4100 OR VIA MAIL ATTN: PRIVACY OFFICER, 122 NORTH 11TH ST., FORT SMITH, AR 72901.

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